FREQUENTLY ASKED QUESTIONS
Do you provide both HVAC and electrical services?
Yes. We are fully licensed in both HVAC and electrical work, allowing us to handle heating, cooling, and electrical services without the need to hire multiple contractors.
What areas do you serve?
We are based in Twin Falls, Idaho, and serve the surrounding communities within the Magic Valley.
Does Primo Electric & Air offer repairs as well as installations?
Yes. We provide system repairs, replacements, and new installations for both HVAC and electrical systems, along with thorough diagnostics to ensure the issue is resolved correctly.
Are you licensed and insured?
Yes. We are fully licensed and insured in the State of Idaho for both electrical and HVAC services, giving customers confidence that all work meets state and local requirements.
Do you offer emergency services?
Yes. We provide 24/7 emergency electrical and HVAC services for urgent issues, ensuring your home or business remains safe and comfortable.
Can Primo Electric & Air help reduce energy costs?
Absolutely. Our team recommends energy-efficient HVAC systems and electrical upgrades to lower utility bills while maintaining optimal comfort and performance.
How often should HVAC systems be maintained?
We recommend professional maintenance at least twice a year, before heating and cooling seasons, to ensure efficiency, longevity, and reliability.
Do you provide free estimates?
Yes. We offer free estimates for all HVAC and electrical services, helping you plan your project with confidence and transparency.